Our website comments have been a hot topic since we removed comment moderation in 2009.
Readers are able to leave a comment on pretty much any story at
www.middletownpress.com, and the comment appears immediately and allows others to respond right away.
This provides a forum for local discussion, and over the past year, discussions have taken off on any number of topics. We believe providing this forum is an important part of keeping the community engaged in what is going on.
But not everyone plays by the rules. We frequently see nasty comments, obscene words or hateful remarks. Our guidelines prohibit these comments, and we remove them when we see them. However, with more than 200 comments per day on some stories, we cannot monitor every story every hour of every day.
This is where YOU come in. We expect the readers to help us monitor the site. By clicking "Report Abuse" underneath the inappropriate comment, our editors (myself included) will immediately be sent an e-mail alert and can take the comment down.
We have also set up a system on our staff where everyone has been assigned a specific hour of the day to go in an check out the comments BEFORE they become a problem or get reported.
While there are things we could do with our site - anything from pre-approving comments to requiring registration - we find that these options would kill the debate, limit free speech and would not do enough to limit inappropriate comments as anyone can set up a fake e-mail account or register with a fake name.
In terms of liability - we frequently get complaints that say "how could YOU publish this???" - I have to refer to the Communications Decency Act, which provides immunity to operators of websites for allegedly defamatory content provided by third parties.
As long as the staff of The Middletown Press does not go in to edit the comments, or respond to comments that are inappropriate or defamatory while choosing to leave them up on the website, or in other ways exercise substantial editorial control over the comments posted, we are not responsible for the comments, the law says.
However, we will do our due diligence and to remove inappropriate comments in as timely a manner as possible.
We may not always be aware that they are posted unless you bring them to our attention.
Anyone who has a problem with a particular story or comment is welcome to
contact us here at the office and we will look at the story or comment immediately. Until then, happy commenting, and keep it appropriate!